Front Office Associate

Also known as ‘Front Desk Associate’ or ‘Guest Service Associate’, Front Office Associate is responsible for receiving the guest, handling guest registration process, attending to any guest requirements, cashiering and handling guest accounts during the stay.

Counter Sales Executive

The individual at work receives guests, answers their queries, takes down their orders, transfers orders to the kitchen, instructs the kitchen staff, serves guests and maintains the QSR as per organizational policy.